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9. APS Job Family Model 5 APS Job Families

25. APS Job Family Model 21 Administration ADMINISTRATION roles perform a range of administrative tasks in support of an organisation or manager.

83. APS Job Family Model 79 Strategic Policy, Research, Project and Programme STRATEGIC POLICY, RESEARCH, PROJECT AND PROGRAMME MANAGEMENT roles coordinate, direct and oversee the development of strategic policy, projects or a set of related projects and activities in order to deliver outcomes and benefits related to the organization’s strategic objectives.

27. APS Job Family Model 23 Communications and Marketing COMMUNICATIONS AND MARKETING roles plan, develop, implement and evaluate information and communication strategies that create an understanding and a favourable view of organisations, their goods and services, and their role in the community to both internal and external stakeholders.

31. APS Job Family Model 27 Compliance and Regulation COMPLIANCE AND REGULATION roles examine, assess, inspect and investigate compliance with applicable legislation and organisational frameworks.

41. APS Job Family Model 37 Information and Communications Technology ICT roles plan, organise, direct, control, coordinate and support the ICT strategies, plans and operations of an organisation to ensure the ICT infrastructure and software supports the organisation's overall operations and priorities.

49. APS Job Family Model 45 Information and Knowledge Management INFORMATION AND KNOWLEDGE MANAGEMENT roles develop, maintain, implement and deliver systems for keeping, updating, accessing and preserving records, files, information, historical documents and artefacts.

53. APS Job Family Model 49 Intelligence INTELLIGENCE roles performed in support of military operations, policy operations as well as warning and estimative intelligence.

57. APS Job Family Model 53 Legal and Parliamentary LEGAL and PARLIAMENTARY roles support the provision of, or provide, legal advice, prepare and draft legal documents, conduct negotiations on behalf of clients, plead cases in courts and tribunals, hear legal and other matters in courts and tribunals, and interpret, analyse, administer and review the law. Also includes roles that provide Ministerial / Cabinet and Parliamentary advice and support.

61. APS Job Family Model 57 Monitoring and Audit MONITORING and AUDIT roles plan, develop and implement reviews of organisational, program or project performance. Also includes roles that undertake risk analysis, management and fraud control for an organisation or compliance activity.

63. APS Job Family Model 59 Organisational Leadership ORGANISATIONAL LEADERSHIP roles plan, direct, control, coordinate and have a significant leadership role within an organisation.

67. APS Job Family Model 63 People PEOPLE roles plan, develop, implement and evaluate staff recruitment, retention, training and development programs as well as assist organisations to achieve greater efficiency and solve organisational problems.

71. APS Job Family Model 67 Science and Health SCIENCE AND HEALTH roles include natural and physical scientists, health and allied health professionals and welfare support workers.

79. APS Job Family Model 75 Service Delivery SERVICE DELIVERY roles provide coordinated and structured advice, support and services to citizens and customers.

89. APS Job Family Model 85 Trades and Labour TRADES AND LABOUR roles provide a variety of manual tasks that may involve the use of hand tools, power tools, air tools, and small heavy equipment.

21. APS Job Family Model 17 Accounting and Finance ACCOUNTING AND FINANCE roles plan and provide systems and services relating to the financial, accounting and procurement activities within organisations .

35. APS Job Family Model 31 Engineering and Technical ENGINEERING AND TECHNICAL roles plan, organise, direct, control, coordinate or provide advice on the engineering and technical operations and tasks within organisations .

6. APS Job Family Model 2 Background In May 2011, the Australian Public Service Commission held a symposium to discuss workforce planning, in particular the barriers faced by workforce planning practitioners and what the Commission could do to assist agencies implement or improve workforce planning. The symposium delegates articulated that forecasting workforce supply and demand is difficult without an established system for clearly understanding occupational groupings or skill ar eas in the workforce. Standard groupings of this sort are at the foundation for understanding workforce shortages, flows, development, and potential risks to business delivery. The 2009-10 State of the Service Agency Survey found that only 29% of APS agencies had a formal skill-based system for classifying occupations this finding highlights significant deficiencies of an essential component of workforce planning. Agencies indicated that to progress workforce planning across the APS, the APSC could assist by developing a common APS Job Family Model (the model)—a means of describing and analysing the workforce with linkages to the broader labour market, with view to identifying high-risk capability areas. The t wo key aims of the model are to provide:  a data set that accommodates a large proportion of, if not all job roles performed in the APS; and  linkages with the Australian labour market. The main reference point for the majority of the functions and roles defined within this model is the Australian and New Zealand Standard Classification of Occupations (ANZSCO). This is to enable the use of labour market information, published by the Australian Bureau of Statistics and the Department of Education, Employment and Workplace Relations, to assess workforce risks. A practical example of the use of these data sets can be found in the ICT occupational group. The recent focus on workforce planning and the development of an APS ICT Capability Framework, as a result of the government’s response to the recommendations of the Gershon Review, has helped agencies define their ICT workforce capability and enabled improved analysis of the external and internal demand and supply factors. The ICT Capability Framework provides a sound foundation for mapping the roles performed within the ICT Job Family to ANZSCO. The next tranche of work for the model is to continue to collaborate with agencies as they begin implementing the model, to develop definitions for each job function and r ole to ensure consistency in language and approach to mapping positions across the APS. The job family model, when viewed across the functions of an organisation, can provide agencies with a deeper view of their workforce, allowing enhanced analysis of the workforce and the associated risks these pose to business deliverables. The Australian Public Service Workforce Planning Guide Module: Segmenting your workforce provides detail on undertaking a systematic approach to job role profiling. The model is not mandated for use across the APS, however the development of the model will create efficiencies within an organisation and more broadly across the APS through clear and consistent language and data sets.

8. APS Job Family Model 4 Guiding Principles  The Job Family model aims to be inclusive rather than exclusive.  Roles aim to group positions that have similar core skills or knowledge blocks.  The complexity within a role is defined by the work level standards not by separate roles.  Where a position undertakes a number of job roles, it may be helpful to identify the core purpose of the position, key accountability or criticality to business.  Roles within Strategic Policy are considered separate from internal policy roles which are performed within a specific subject matter. For example, a position that deals with advising an organisation or writing HR policy would sit within the People Family.  Should suit roles that exist now but also have a view to the workforce of the future.

5. APS Job Family Model 1 Document management Version history Version Date Author Description Version Date Author Description 1 December 2011 Australian Public Service Commission First Version

7. APS Job Family Model 3 Job family: The highest tier in a hierarchy of job segmentation within a workforce. The purpose is to split the workforce into logical and practical segments to allow deeper workforce analysis to occur. A job family is a grouping of similar jobs at the highest level that usually consists of several job functions. For example, a possible job family might be ‘Administration, facilities and property’. Job function : The second tier in a hierarchy of job segmentation within a workforce. A job function is a subgroup of jobs within a job family that require similar skills, capabilities, knowledge and training. For example, one job function within the job family of ‘Administration, facilities and property’ might be ‘Executive assistants, secretaries and receptionists’. Job role: A job role is a subgroup of jobs within a job function that allows for further refining and grouping of required skills, capabilities, knowledge and training. For example, a job role within the job function of ‘Executive assistants, secretaries and receptionists’ (in the ‘Administration, facilities and property’ job family) might be ‘Personal/Executive assistants’. Job title : The name given to a job that provides a meaningful description of the role. Job titles are generally agency specific and may indicate the classification level of the position. For example, a job title within the ‘Personal/Executive assistants’ Job role might be 'Executive Assistant to General Manager Corporate' T he Model The APS Job Family Model:  Groups functionally similar positions that have related skills, tasks and knowledge blocks;  Does not reflect work level; and  Is hierarchical and has four tiers.

82. APS Job Family Model 78 Service Delivery Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Kitchen Hand 851311 Kitchen hand Assists kitchen and service staff in preparing and serving food, and cleans food preparation and service areas.

60. APS Job Family Model 56 Legal and Parliamentary Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Liaison and governments. Ministerial and Parliamentary Support 224912 Liaison Officer Establishes and facilitates communication between different community groups, organisations and governments.

93. APS Job Family Model 89 Trades and Labour Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description equipment. Plumber 3341 P lumbers PLUMBERS install, maintain and repair pipes, drains, guttering and metal roofing, mechanical services and related equipment for water supply, gas, drainage, sewerage, heating, cooling and ventilation systems.

51. APS Job Family Model 47 Information and Knowledge Management Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Records Management 224214 Records Manager Designs, implements and administers record systems and related information services, to support efficient access, movement, updating, storage, retention and disposal of files and other organisational records.

2. Contact and Acknowledgement Information Enquiries or suggestions about the APS Job Family Model are welcome and should be directed to: APSWFP@apsc.gov.au . Electronic copies are available at: http://www.apsc.gov.au . Production Team: Human Capital Research and Evaluation (Group Manager): David Schmidtchen APS Workforce Planning Strategy Team (Acting Director): Janet Scott APS Workforce Planning Strategy Team (Assistant Director): Daniela Schlesier APS Workforce Planning Strategy Team (Assistant Director): Kate Walcott APS Workforce Planning Strategy Team (Project Officer): Simon Gordon © Commonwealth of Australia 2011 All material produced by the Australian Public Service Commission (the Commission) constitutes Commonwealth copyright administered by the Commission. The Commission reserves the right to set out the terms and conditions for the use of such material. Apart from any use as permitted under the Copyright Act 1968, and those explicitly granted below, all other rights are reserved. Unless otherwise noted, all material in this publication, except the Commission logo or badge, the Commonwealth Coat of Arms, and any material protected by a trade mark, is licensed under a Creative Commons BY SA Attribution Share Alike 3.0 Australia licence. Details of the licence are available at http://creativecommons.org/licenses/by-sa/3.0/au/legalcode . Attributing Commission works Use of Commission material licensed under a Creative Commons BY SA Attribution Share Alike 3.0 Australia licence requires you to attribute the work in the manner specified by the Commission (but not in any way that suggests that the Commission endorses you or your use of the work). Almost any form of words is fine provided that you: - provide a reference to the publication and, where practical, the relevant pages - make clear whether or not you have changed Commission content - make clear what permission you are relying on, by including a reference to this page or to a human-readable summary of the Creative Commons BY SA Attribution Share Alike 3.0 Australia licence - do not suggest that the Commission endorses you or your use of our content. For example, if you have not changed Commission content in any way, you might state: ―Sourced from the Australian Public Service Commission publication [name of publication]. This material is licensed for reuse under a Creative Commons BY SA Attribution Share Alike 3.0 Australia licence. ‖ If you have made changes to Commission content, it would be more accurate to describe it as ―based on Australian Public Service Commission content ‖ instead of ―sourced from the Australian Public Service Commission ‖ . Enquiries For enquiries concerning reproduction and rights in Commission products and services, please contact communicationsunit@apsc.gov.au .

3. APS Job Family Model iii Contents Document management ................................ ........................................................................................................................................................................................................................ 1 Background ................................ ................................ ........................................................................................................................................................................................................... 2 The Model ................................ ................................ ............................................................................................................................................................................................................. 3 Guiding Principles ................................ ................................................................................................................................................................................................................................ . 4 APS Job Families ................................ .................................................................................................................................................................................................................................. 5 Accounting and Finance ................................ .................................................................................................................................................................................................................. 17 Administration ................................ .................................................................................................................................................................................................................................. 21 Communications and Marketing ................................ ...................................................................................................................................................................................................... 23 Compliance and Regulation ................................ ............................................................................................................................................................................................................. 27 Engineering and Technical ................................ .............................................................................................................................................................................................................. 31 Information and Communications Technology ................................................................................................................................................................................................................. 37 Information and Knowledge Management ....................................................................................................................................................................................................................... 45 Intelligence ................................ ................................ ...................................................................................................................................................................................................... 49 Legal and Parliamentary ................................ .................................................................................................................................................................................................................. 53 Monitoring and Audit ................................ ........................................................................................................................................................................................................................ 57 Organisational Leadership ................................ ............................................................................................................................................................................................................... 59 People ................................ ................................ ............................................................................................................................................................................................................. 63 Science and Health ................................ .......................................................................................................................................................................................................................... 67 Service Delive ry ................................ ............................................................................................................................................................................................................................... 75 Strategic Policy, Research, Project and Programme ....................................................................................................................................................................................................... 79 Trades and Labour ................................ .......................................................................................................................................................................................................................... 85

48. APS Job Family Model 44 ICT Job function name Job function description 4 digit ANZSCO code 4 digit ANZSCO description Job role Job role description ANZSCO code ANZSCO name ANZSCO description Testing The testing of components and/or subsystems and their interfaces, in order to improve their quality. 2632 ICT Support & Test Engineers ICT SUPPORT AND TEST ENGINEERS develop procedures and strategies to support, create, maintain and manage technical quality assurance processes and guidelines and systems infrastructure, investigate, analyse and resolve system problems and performance issues, and test the behaviour, functionality and integrity of systems.

70. APS Job Family Model 66 People Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description organisat ional problems - undertaking and reviewing work studies by analysing existing and proposed methods and procedures such as administrative and clerical procedures - recording and analysing organisations' work flow charts, records, reports, manuals and job de scriptions - preparing and recommending proposals to revise methods and procedures, alter work flows, redefine job functions and resolve organisational problems - assisting in implementing approved recommendations, issuing revised instructions and procedur e manuals, and drafting other documentation - reviewing operating procedures and advising of departures from procedures and standards Rostering and Workload Management 224712 Organisation and Methods Analyst Studies organisational structures, methods, systems and procedures. Workforce Strategy 224711 Business Analyst Assists organisations to achieve greater efficiency and solve organisational problems.

87. APS Job Family Model 83 Strategic Policy, Research, Project and Programme Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description - developing, implementing, administering and participating in policy research and analysis - coordinating the implementation of policies and practices - establishing activity measures and measurements of accountability - overseeing and part icipating in the development of policy documents and reports - consulting with and providing expert advice to government officials and board members on policy, program and legislative issues - representing the organisation in negotiations, and at conventio ns, seminars, public hearings and forums convened to discuss policy issues commercial operations and programs. Policy Development 224412 Policy Advisor Develops and analyses policies guiding the design, implementation and modification of government or commercial operations and programs. International and Stakeholder Agreements and Negotiation International Delegations Management and Support

40. APS Job Family Model 36 Engineering and Technical Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO na me ANZSCO description Trade Technical Land and Asset Management Asset Management (Land and Property) 224511 Land Economist Provides advice on the administration and use of land and property. Cartograph y / Survey ing 312116 Surveying or Cartographic Technician Collects, records and evaluates survey data and prepares maps, charts and plans in support of Surveyors or Cartographers. Registration or licensing may be required. Urban / Regional Planning 232611 Urban and Regional Planners Develops and implements plans and policies for the controlled use of urban and rural land, and advises on economic, environmental and social factors affecting land use. Valuation 224512 Valuer Assesses the value of land, property, commercial equipment, merchandise, personal effects, household goods and objects of art. Registration or licensing may be required.

65. APS Job Family Model 61 Organisation Leadership Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description - preparing, or arranging for the preparation of, reports, budgets and forecasts, and presenting them to governing bodies - selecting and managing the performance of senior staff - may undertake responsibility for some or all of accounting, sales, marketing, human resources and other specialist operations organisation through departmental managers and subordinate executives. Operations Coordination 1112 General Managers GENERAL MANAGERS plan, organise, direct, control and review the day - to - day operations and major functions of commercial, industrial, government and defence organisations through departmental managers and subordinate executives. Parks Management 1112 General Managers GENERAL MANAGERS plan, organise, direct, control and review the day - to - day operations and major functions of commercial, industrial, government and defence organisations through departmental managers and subordinate executives. Station Management 111 2 General Managers GENERAL MANAGERS plan, organise, direct, control and review the day - to - day operations and major functions of commercial, industrial, government and defence organisations through departmental managers and subordinate executives.

76. APS Job Family Model 72 Science and Health Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Physiotherap y 252511 Physiotherapists PHYSIOTHERAPISTS assess, treat and prevent disorders in human movement caused by injury or disease. Psycholog y 272 3 Psychologists PSYCHOLOGISTS investigate, assess and provide treatment and counselling to foster optimal personal, social, educational and occupational adjustment and development. Social Work 2725 Social Worker SOCIAL WORKERS assess the social needs of individuals, families and groups, assist and empower people to develop and use the skills and resources needed to resolve social and other problems, and further human wellbeing and human rights, social justice and social development. Specialist Medical Practitioners 2533 Internal Medical Specialists INTERNAL MEDICINE SPECIALISTS diagnose and treat internal human disorders and diseases using specialist testing, diagnostic and medical techniques. Medical Registrars training as Internal Medicine Specialists are included in this unit group. Speech Professional / Audiolog y 2527 Speech Professionals and Audiologists SPEECH PROFESSIONALS AND AUDIOLOGISTS p rovide diagnostic assessment and rehabilitation services related to human hearing defects, and assess and treat people with communication disorders and physical pro blems associated with eating and swallowing.

37. APS Job Family Model 33 Engineering and Technical Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO na me ANZSCO description behaviour of soil and rock when placed under pressure by proposed structures and design structural foundations; analyse the statical properties of all types of structures and test the behaviour and durability of materials used in the ir construction; plan and develop transportation systems; and estimate and monitor the construction costs of projects. Electrical Engineer ing 223311 Electrical Engineers ELECTRICAL ENGINEERS design, develop and supervise the manufacture, installation, operation and maintenance of equipment, machines and systems for the generation, distribution, utilisation and control of electric power. Electronics Engineer ing 233411 Electronics Engineers ELECTRONICS ENGINEERS design, develop, adapt, install, test and maintain electronic components, circuits and systems used for computer systems, communication systems, entertainment, transport and other industrial applications. Engineering Management 133211 Engineering Manager Plans, organises, directs, controls and coordinates the engineering and technical operations of an organisation. Industrial / Mechanical / Production Engineer ing 2335 Industrial, Mechanical and Production Engineers INDUSTRIAL, MECHANICAL AND PRODUCTION ENGINEERS design, organise and oversee the construction, operation and maintenance of mechanical and process plant and installations, establish programs for the coordination of manufacturing activities, and ensure usage of resources is cost effective.

75. APS Job Family Model 71 Science and Health Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Occupational / Environmental Health Professional 2513 Occupational and Environmental Health Professionals OCCUPATIONAL AND ENVIRONMENTAL HEALTH PROFESSIONALS develop, implement and evaluate policies and programs to monitor environmental health and occupational health and safety and related legislation to ensure safe and healthy working conditions, and assist injured staff through the workers' compensation and rehabilita tion process. Occupational Therap y 252411 Occupational Therapists OCCUPATIONAL THERAPISTS assess functional limitations of people resulting from illnesses and disabilities, and provide therapy to enable people to perform their daily activities and occupations. Optometr y 2514 Optometrists and Orthoptists OPTOMETRISTS AND ORTHOPTISTS perform eye examinations and vision tests, prescribe lenses, other optical aids and therapy, and diagnose and manage eye movement disorders and associated sensory problems. Patholog y 253915 Pathologist Identifies the cause and processes of disease and illness by examining changes in body tissue and in blood and other body fluids, and conducts tests on samples of tissues, blood and body secretions. Registration or licensing is required. Pharmac y 251512 Industrial Pharmacist Undertakes research, testing and analysis related to the development, production, storage, quality control and distribution of drugs and related supplies. Registration or licensing is required.

55. APS Job Family Model 51 Intelligence Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description functions. Intelligence Analysis 224411 Intelligence Officer Collects and analyses information and data to produce intelligence for an organisation to support planning, operations and human resource functions. Other Covert 224411 Intelligence Officer Collects and analyses information and data to produce intelligence for an organisation to support planning, operations and human resource functions. Signals 224411 Intelligence Officer Collects and analyses information and data to produce intelligence for an organisation to support planning, operations and human resource functions. Surveillance 224411 Intelligence Officer Collects and analyses information and data to produce intelligence for an organisation to support planning, operations and human resource functions. Production and Dissemination 2244 INTELLIGENCE AND POLICY ANALYSTS collect and analyse information and dat a to produce intelligence and to develop and analyse policies guiding the design, implementation and modification of government and commercial operations and programs. Tasks Include: - determining organisational and client intelligence requirements Counter Intelligence 224411 Intelligence Officer Collects and analyses information and data to produce intelligence for an organisation to support planning, operations and human resource functions.

44. APS Job Family Model 40 ICT Job function name Job function description 4 digit ANZSCO code 4 digit ANZSCO description Job role Job role description ANZSCO code ANZSCO name ANZSCO description upgrades, such as debugging, tracking, reproduction, logging and resolving all identified problems, according to approved quality testing scripts, procedures and processes - accepting responsibility fo r the processes, procedures and operational management associated with system security and disaster recovery planning - liaising with security vendors, suppliers, service providers and external resources; analysing, recommending, installing and maintaining software security applications; and monitoring contractual obligations, performance delivery and service level agreements - troubleshooting and providing service support in diagnosing, resolving and repairing server - related hardware and software malfuncti ons, encompassing workstations and communication infrastructure - preparing and maintaining documentation, policies and instructions, and recording and detailing operational procedures and system logs - ensuring that the design of computer sites allows all components to fit together and work properly, and monitoring and adjusting the performance of networks - continually surveying the current computer site to determine future network needs and making recommendations for enhancements in the implementation of future servers and networks Networks and Telecommunica tions The operation and control of all LAN, WAN and Telecommunications equipment. 263 ICT Network and Support Professionals ICT NETWORK AND SUPPORT PROFESSIONALS research, analyse, plan, design, install, monitor and maintain ICT systems to support the business needs of organisations and individuals.

74. APS Job Family Model 70 Science and Health Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Generalist Medical Practitioner 253111 Generalist Medical Practitioner GENERALIST MEDICAL PRACTITIONERS diagnose and treat physical and mental illnesses, disorders and injuries, recommend preventative action and refer patients to specialist Medical Practitioners, other health care workers, and social, welfare and support workers. Health Promotion 2519 Other Health Diagnostic and Promotion Professionals This unit group covers Health Diagnostic and Promotion Professionals not elsewhere classified. It includes Health Promotion Officers and Orthotists or Prosthesis. Job Capacity Assess ment 252411 Occupational Therapists OCCUPATIONAL THERAPISTS assess functional limitations of people resulting from illnesses and disabilities, and provide therapy to enable people to perform their daily activities and occupations. Medical and Pharmaceutical Advisors Medical Imaging Professional 2512 Medical Imaging Professionals MEDICAL IMAGING PROFESSIONALS operate X - ray and other radiation producing and imaging equipment for diagnostic, monitoring and treatment purposes under the direction of Radiologists and other Medical Practitioners. Nurse 2544 Registered Nurse REGISTERED NURSES provide nursing care to patients in hospitals, aged care and other health care facilities, and in the community.

90. APS Job Family Model 86 Trades and Labour Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Vehicles and Equipment Maintenance /Operation Mechanic 3212 Motor Mechanic MOTOR MECHANICS repair, maintain and test motor vehicle and other internal combustion engines and related mechanical components. Metal Fitter / Machinist 3232 Metal Fitters and Machinists METAL FITTERS AND MACHINISTS fit and assemble fabricated metal parts into products, set up machining tools, production machines and textile machines, and operate machining tools and machines to shape metal stock and castings. Plant Inspection 312611 Safety Inspector Inspects machines, equipment, working conditions and public places to ensure compliance with government and industry standards and regulations, in relation to occupational health and safety. Registration or licensing may be required. Plant Operation 721 2 Earth Moving Plant Operators EARTHMOVING PLANT OPERATORS operate plant to excavate earth, ore and rock, break up pavement, road, rock and obstructions, move and load earth, rock and debris, and level, smooth and compact surfaces in construction and other projects. Print Machine Operation Transport and Logistics Air Traffic Control 231 11 2 Air Traffic Controller Ensures the safe and efficient movement of aircraft in controlled airspace and aerodromes by directing aircraft movements. Registration or licensing is required. Driver 7311 Automobile Drivers AUTOMOBILE DRIVERS drive motor cars to transport passengers

20. APS Job Family Model 16 Family Function Role Research Data Analysis Research Survey Development Strategic Policy International and Stakeholder Agreements and Negotiation International Delegations Management and Support Policy Advice Policy Development Trades and Labour Vehicles and Equipment Maintenance /Operation Mechanic s Metal Fitter / Machinist Plant Inspection Plant Operation Print Machine Operation Transport and Logistics Driver Air Traffic Control Fleet Maintenance and Management Logistics Refuelling Horticultur e / Garden ing and Labourers Horticulture Gardening Labours Trades Carpentry Communications Electrician General Tradesperson Instrument Electrician Plumbing

39. APS Job Family Model 35 Engineering and Technical Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO na me ANZSCO description Electronics Engineering Draftsperson / Technician s 3122 Electronics Engineering Draftsperson and Technicians ELECTRONIC ENGINEERING DRAFTSPERSONS AND TECHNICIANS assist in electronic engineering research, design, manufacture, assembly, construction, operation and maintenance of equipment, facilities and distribution systems. Mechanical Engineering Draftsperson / Technician s 3122 Mechanical Engineering Draftsperson and Technicians MECHANICAL ENGINEERING DRAFTSPERSONS AND TECHNICIANS assist in mechanical engineering research, design, manufacture, construction, operation and maintenance of machines, manufacturing equipment, mechanical installations and facilities. Other Building / Engineering Draftsperson / Technician s 312999 Other Building and Engineering Technicians This unit group covers Building and Engineering Technicians not elsewhere classified. Examination Forensic Document Examination Patents Examination 224914 Patents Examiner Investigates and reports on patent applications to assess their compliance with the requirements of the Patents Act. Registration or licensing may be required. Plant Breeders Rights Examination Trademark / Design Examination

73. APS Job Family Model 69 Science and Health Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Hydrolog y Life Scie nce 2345 Life Scientists LIFE SCIENTISTS examine the anatomy, physiology and biochemistry of humans, animals, plants and other living organisms to better understand how living organisms function and interact with each other and the environment in which they live. Medical Laboratory Scien ce 234611 Medical Laboratory Scientists MEDICAL LABORATORY SCIENTISTS conduct medical laboratory tests to assist in the diagnosis, treatment and prevention of disease. Other Natural and Physical Science Professional 234999 Other Natural and Physical Science Professionals This unit group covers Natural and Physical Science Professionals not elsewhere classified. It includes Conservators, Metallurgists, Meteorologists and Physicists. Veterinarian 234711 Veterinarians VETERINARIANS diagnose, treat and prevent animal diseases, ailments and injuries. Health and Allied Health Professionals 25 HEALTH PROFESSIONALS develop health care programs and policies, conduct tests and diagnose and treat physical and physiological disorders, and provide nursing care, advice and counselling to patients to maintain, promote and restore good health and safe a nd healthy working environments. Dentist 2523 Dental Practitioners DENTAL PRACTITIONERS diagnose and treat dental disease, restore normal oral function using a broad range of treatments, such as surgery and other specialist techniques, and advise on oral health. Dietician 251111 Dieticians DIE TITIANS apply the science of human nutrition to help people understand the relationship between food and health and make appropriate dietary choices to attain and maintain health, and to prevent and treat illness and disease.

34. APS Job Family Model 30 Compliance and Regulation Job function name 4 digit ANZSC O code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Compliance Assessment Compliance Case Management Compliance Field Detained Goods Management Detention Assessment Detention Operations Entry Officer 599512 Immigration Officer Examines and assesses the entry of people from other countries, administers visas and residency applications according to immigration legislation, rules and policies, and, where necessary, uses legal powers to detain and remove illegal entrants. Identity Status Resolution Trade Assessment Visa Processing 599513 Immigration Officer Examines and assesses the entry of people from other countries, administers visas and residency applications according to immigration legislation, rules and policies, and, where necessary, uses legal powers to detain and remove illegal entrants.

19. APS Job Family Model 15 Family Function Role Hospitality Chef / Cook Clean ing Hostel Management Kitchen Hand Program Delivery 1 Program Management Program Advice and Support Strategic Policy, Research, Programme and Project Design Co - design Planning Useability Design and Testing Strategic Design Evaluation Performance Reporting / Benefits Realisation Evaluation Numerical Analysis Actuary Economist s Mathematician s Statistician s Statistical Officer Programm e 2 Programme Management Programme Reporting Programme Support Project 3 Project Management Project Reporting Project Support 1 Government programs are available to assist citizens in nearly every major part of their lives. Programs may consist of subsidies, loans and grants. Each government program has a structured system for application, acceptance and administrating assistance. Government programs are available to assist citizens in nearly every major part of their lives. Programs may consist of subsidies, loans and grants. Each government program has a structured system for application, acceptance and administrating assistance. 2 For the purposes of P3M3 a programme is defined as a temporary, flexible organization created to coordinate, direct and oversee the implementation of a set of related projects and activities in order to deliver outcomes and benefits related to the organization’s strategic objectives. P3M3® – Programme Model, V2.1, OGC, P.2 3 OGC defines a project as a unique set of coordinated activities, with definite starting and finishing points, undertaken by an individual or team to meet specific objectives within defined time, cost and performance parameters as specified in the business case. P3M3® – Project Model. V.2.1, OGC, P.2

92. APS Job Family Model 88 Trades and Labour Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description - laying bricks and blocks, spreading mortar between joints, and removing excess mortar - erecting frameworks, roof f rames, roofs and walls - laying flooring, carpets and tiles - painting and wallpapering surfaces - applying plaster and cement coatings to walls - building and installing fittings - making and installing glass products - installing plumbing and drainage sy stems, guttering and other rainwater systems - installing gas appliances and air - conditioning piping and ducting Communications 3424 Telecommunications Trade Workers TELECOMMUNICATIONS TRADES WORKERS install, maintain and repair data transmission equipment, aerial lines, conduits, cables, radio antennae and telecommunications equipment and appliances. Electrician 3411 Electricians ELECTRICIANS design, assemble, install, test, commission, diagnose, maintain and repair electrical networks, systems, circuits, equipment, components, appliances and facilities for industrial, commercial and domestic purposes, and service and repair lifts, escalators and related equipment. General Tradesperson 8211 Building and Plumbing Labourers BUILDING AND PLUMBING LABOURERS perform a variety of routine tasks associated with erecting and repairing structures and facilities, maintaining stormwater, drainage and sewerage systems, excavating earth and clearing and levelling sites, and installing and maintainin g piping systems, fixtures and water regulators. Instrument Electrician 3411 Electricians ELECTRICIANS design, assemble, install, test, commission, diagnose, maintain and repair electrical networks, systems, circuits, equipment, components, appliances and facilities for industrial, commercial and domestic purposes, and service and repair lifts, escalators and related

46. APS Job Family Model 42 ICT Job function name Job function description 4 digit ANZSCO code 4 digit ANZSCO description Job role Job role description ANZSCO code ANZSCO name ANZSCO description Systems - determining software and hardware requirements to provide solutions to problems - responding to inquiries about software and hardware problems - adapting existing programs to meet users' requirements - installing an d downloading appropriate software - ensuring efficient use of applications and equipment - implementing computer networks - designing and maintaining web sites - repairing and replacing peripheral equipment such as terminals, printers and modems - may wor k in a call centre Training and Development The provision of learning & development support services in the form of documentation, training, eLearning and facilitation. 2232 ICT Trainers ICT TRAINERS analyse and evaluate information - based system training needs and objectives, and develop, schedule and conduct ICT - based system training programs and courses. Solutions Development The analysis, design and development of solutions to support business needs and requirements 261 BUSINESS AND SYSTEMS ANALYSTS, AND PROGRAMMERS work with users to formulate system requirements, develop system plans and documentation, review and evaluate existing systems, and design and modify systems to meet users' business needs, create audiovisual a pplications, and develop, test and maintain code for Development and Programming The creation, testing and documenting of new and amen ded programs and software from supplied specifications in accordance with agreed standards. 2613 Software and Applications Programmers SOFTWARE AND APPLICATIONS PROGRAMMERS design, develop, test, maintain and document program code in accordance with user r equirements, and system and technical specifications.

14. APS Job Family Model 10 Family Function Role Information / Knowledge Management Infrastructure and Facilities Networks and Telecommunications Security Service Management Systems Administration Service Support Helpdesk / Support Training and Development Solutions Development Development and Programming Systems Analysis and Design Web and Multimedia Content Development Solutions Implementation Systems Integration and Deployment Testing Information and Knowledge Management Librarians Librarian Library Assistant Records and Knowledge Archivist Curator Genealogy Information Management Knowledge Management Records Management Intelligence Collection and Analysis Border Intelligence Cyber Intelligence Data Mining Entity Targeting Geospatial Intelligence Human Intelligence

38. APS Job Family Model 34 Engineering and Technical Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Marine Engineer ing 231212 Ship's Engineer Controls and manages the operation and maintenance of a ship's plant and equipment. Registration or licensing is required. Other Engineer ing 233999 Other Engineering Professionals This unit group covers Engineering Professionals not elsewhere classified. Technician 312 BUILDING AND ENGINEERING TECHNICIANS perform tests and provide technical support to Construction Managers, Architects and Engineering Professionals in research, design, construction, operation and maintenance of equipment, distribution systems and installa tions, and resource estimation and site inspection. Architectural / Building / Surveying Technician s 3121 Architectural, Building and Surveying Technicians ARCHITECTURAL, BUILDING AND SURVEYING TECHNICIANS perform technical functions to assist Construct ion Managers, Architects and Surveyors by supervising and inspecting construction sites, estimating time, costs and resources, inspecting plumbing work, and collecting and evaluating survey data and preparing maps and plans. CCTV, Radio and Satellite Technician s 313211 Radio Communications Technician Installs, maintains, repairs and diagnoses malfunctions of microwave, telemetry, multiplexing, satellite and other radio and electromagnetic wave communication systems. Civil Engineering Draftsperson / Technician s 3122 Civil Engineering Draftsperson and Technicians CIVIL ENGINEERING DRAFTSPERSONS AND TECHNICIANS assist in civil engineering research, design, construction, operations and maintenance. Electrical Engineering Draftsperson / Technician s 3122 Electrical Engineering Draftsperson and Technicians ELECTRICAL ENGINEERING DRAFTSPERSONS AND TECHNICIANS assist in electrical engineering research, design, manufacture, assembly, construction, operation and maintenance of equipment, facilities and dis tribution systems.

12. APS Job Family Model 8 Family Function Role Taxation Inspection Water Inspection Weight and Measurement Inspection Investigation Investigation Movement Monitoring Trade Remedies Case Management Maritime Maritime Response Marine Standards Specialists Regulation / Compliance Character Community Detention Compliance Assessment Compliance Case Management Compliance Field Detained Goods Management Detention Assessment Detention Operations Entry Officer Identity Status Resolution Trade Assessment Visa Processing Engineering and Technical Education and Training Education Specialist Training Training and Assessment Engineering Chemical / Materials Engineer ing Civil Engineer ing Electrical Engineer ing

45. APS Job Family Model 41 ICT Job function name Job function description 4 digit ANZSCO code 4 digit ANZSCO description Job role Job role description ANZSCO code ANZSCO name ANZSCO description Security The operation of information security controls to maintain confidentiality and integrity, including the authorisation and monitoring of access to ICT facilities or infrastructure in accordance with established organisational security policy. 262112 ICT Security Specialist Establishes, manages and administers an organisation's ICT security policy and procedures to ensure preventive and recovery strategies are in place, and minimise the risk of internal and external security threats. Service Management The management of ICT systems and services in relation to their contribution to business performance. The management of bought - in services & outsourced services. 135199 ICT Managers Nec This occupation group covers ICT Managers not elsewhere classified. Systems Administration The installation, administration and maintenance of system software such as operating systems, data management products, office automation products and other utility software. 262113 Systems Administrator Plans, develops, installs, troubleshoots, maintains and supports an operating system and associated server hardware, software and databases ensuring optimum system integrity, security, backup and performance. Service Support The provision of ICT service support to help ensure the effective delivery of Information 3131 ICT SUPPORT TECHNICIANS provide support for the deployment and maintenance of computer infrastructure and web technology and the diagnosis and resolution of technical problems. Tasks Include: Helpdesk / Support The management and resolution of incidents and problems throughout the information system lifecycle. 313112 ICT Support Officer Provides support, education and guidance in the deployment and maintenance of computer inf rastructure and the diagnosis and resolution of technical problems and issues. May work in a call centre.

11. APS Job Family Model 7 Family Function Role Facilities Management Security Communications and Marketing Campaigns and Marketing Campaign Market Research Marketing Graphic Design / Illustration Graphic Design Illustration Public Relations and Stakeholder Management Change Management Community Liaison Conference and / or Event Organisation Messaging Public Relations Relationship / Stakeholder Management Writing and Editing Editing Journalis m / Author ing / Writ ing Speech Writing Technical Writing Compliance and Regulation Enforcement Border Enforcement Operations Cargo Examination Debt Recovery Enforcement Dog Handling / Training Quarantine Removals Inspection Biosecurity Meat Inspection Primary Products Inspection

30. APS Job Family Model 26 Communications and Marketing Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description governments. Writers and Editors 2124 JOURNALISTS AND OTHER WRITERS research and compile news stories, write and edit news reports, commentaries and feature s tories for presentation in print and electronic media, and compose written material to advertise goods and services. - determining advertising approach by consulting clients and management, and studying products to establish principal selling features - wr iting advertisements for press, radio, television, cinema screens, billboards, catalogues and shop displays - making decisions about the specific content of publications in conjunction with other senior editors and in accordance with editorial policies and guidelines - reviewing copy for publication to ensure conformity with accepted rules of grammar, style and format, coherence of story, and accuracy, legality and probity of content - collecting and analysing facts about newsworthy events from interviews, printed matter, investigations and observations - writing news reports, commentaries, articles and feature stories for newspapers, magazines, journals, television and radio on topics of public interest - researching and writing technical, information - based material and documentation for manuals, text books, handbooks and multimedia products - critically discussing daily news topics in the editorial columns of newspapers and reviewing books, films and plays Editing 212412 Newspaper or Periodical Editor Plans and directs editing of a publication, such as a newspaper, magazine or journal, in accordance with editorial policies and guidelines and accepted rules of grammar, style and format prior to printing and distribution. Journalism / Author ing / Writing 212499 Journalists and Other Writers This occupation group covers Journalists and Other Writers not elsewhere classified. Speech Writing 212499 Journalist and Other Writers This occupation group covers Journalists and Other Writers not elsewhere classified. Technical W riting 212415 Technical Writer Researches and writes technical information - based material and documentation for articles, manuals, text books, handbooks, or multimedia products, usually for education or corporate purposes.

15. APS Job Family Model 11 Family Function Role Imagery Intelligence Analysis Other Covert Signals Surveillance Production and Dissemination Counter Intelligence Intelligence Assessment Liaison Governance and Policy Cyber Security Government Infrastructure and Base Security Policy National Security Advice Personnel Security Legal and Parliamentary Judicial and Other Legal Professional Judge Legal Professional Magistrate Tribunal Member Lawyer / Legal Adviser Lawyer Legal Advice Legal and Court Officer Clerk of Court Court Officer Freedom of Information Legal Secretary Legal Officer Litigation Officer Legislation Advice Drafting Ministerial / Cabinet and Parliamentary Liaison Ministerial and Parliamentary Advice

32. APS Job Family Model 28 Compliance and Regulation Job function name 4 digit ANZSC O code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Enforcement 5995 INSPECTORS AND REGULATORY OFFICERS administer and enforce government and corporate regulations and standards. Tasks Include: - identifying pest and weed problems and determining treatments and management - searching aircraft, vehicles, premises and people, and checking documents and goods to detect illegal activities such as undocumented cargo, prohibited goods and illegal aliens Border Enforcement Operations Cargo Examination 5995 11 Customs Officer Alternative Title: Customs Inspector Administers and enforces customs and related legislation, and assists with customs control of overseas passengers, crew, aircraft, ships, cargo, mail and bond stores. Debt Recovery Enforcement 599311 Debt Collector Collects consumer, commercial, insurance and other forms of debt for clients, makes arrangements to settle overdue accounts, formalises payment arrangements and follows up until accounts are fully paid. Registrati on or licensing may be required. Dog Handing / Train ing 361111 Dog Handler or Trainer Teaches dogs to obey commands and undertake specific tasks. Quarantine 311313 Quarantine Officer Inspects incoming animals, plants, and animal and plant products to ensure compliance with laws and regulations to prevent the spread of exotic pests and diseases. Removals 599513 Immigration Officer Examines and assesses the entry of people from other countries, administers visas and residency applications according to immigration legislation, rules and policies, and, where necessary, uses legal powers to detain and remove illegal entrants. Inspection 3113 PRIMARY PRODUCTS INSPECTORS inspect animals, plants and agricultural produce and facilities to ensure compliance with government and industry standards with respect to quality, health and licensing. Tasks Include: - inspecting animals, plants and agricultural produce to identify product quality issues, Biosecurity 311313 Quarantine Officer Inspects incoming animals, plants, and animal and plant products to ensure compliance with laws and regulations to prevent the spread of exotic pests and diseases.

43. APS Job Family Model 39 ICT Job function name Job function description 4 digit ANZSCO code 4 digit ANZSCO description Job role Job role description ANZSCO code ANZSCO name ANZSCO description Information Systems. the organisation's overall operations and priorities. Service Delivery The Installation, maintenance and operation of information systems 262 DATABASE AND SYSTEMS ADMINISTRATORS, AND ICT SECURITY SPECIALISTS plan, develop, maintain, manage and administer organisations' database management systems, operating systems and security policies and procedures to ensure optimal database and system integrity, security, backup, reliability and performance. Tasks Include: - designing and maintaining database architecture, data structures, tables, dictionaries and naming conventions to ensure the accuracy and completeness of all data master files - performing the operational establishment and preventive maintenance of backups, recovery procedures, and enforcing security and integrity controls - implementing and administering database documentation, guidelines, policies and procedures - testing database systems and Databases and Data The administration, monitoring and maintenance of databases 262111 Database Administrator Plans, develops, configures, maintains and supports an organisation's database management system in accordance with user requirements ensuring optimal database integrity, security, backup, reliability and performance. Information / Knowledge Management The control and exploitation of information to meet the needs of an organisation (strategy, policy, design, sourcing, maintenance, analysis, storage, compliance, use, combination and interpretation). 2247 Information and Organisation Professionals (Knowledge Manager) MANAGEMENT AND ORGANISATION ANALYSTS assist organisations to achieve greater efficiency and sol ve organisational problems, and study organisational structures, methods, systems and procedures. Infrastructure and Facilities The administration, monitoring and maintenance of ICT infrastructure and facilities. 313111 Hardware Technician Supports and maintains computer systems and peripherals by installing, configuring, testing, t roubleshooting, and repairing hardware.

10. APS Job Family Model 6 Job Family, Function and Role – List Family Function Role Accounting and Finance Professional Accoun t ing Accounting (General) - Professional Management Accounting Taxation Accoun t ing Budget, Costs and Financial Analysis Budgets Costing Financial Analysis, Policy and Planning General F inance and Travel Accounts Receivable / Payable Debt Recovery General Finance Travel Procurement and Contracting Contract Grants Management Pricing / Cost Analysis Procurement Policy Purchasing Administration General Administrative Support Administrative Support Business Management Data Entry Mail Processing Executive Support Personal / Executive Assistance and Support Reception Governance and Secretariat Facilities and Property Building Maintenance and Fit Out

91. APS Job Family Model 87 Trades and Labour Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description to destinations. Fleet Maintenance and Management Logistics 591 Logistics Clerks LOGISTICS CLERKS coordinate the purchasing, receipt, recording, monitoring, and distribution of goods and services, and the clearance and collection of imported cargo and shipment of cargo for export. Refuelling Horticulturalists / Gardeners and Labourers 362 HORTICULTURAL TRADES WORKERS prepare and sell floral arrangements and flowers, establish and maintain gardens, parks and surfaces used for sport, and plant, cultivate and maintain plants and trees. Tasks Include: - preparing plans and drawings, selecting materials and plants, and scheduling landscape construction - preparing soil, po tting media, growing sites and seedbeds before planting seeds, bulbs and new turf - maintaining parks, gardens, surfaces used for sport, and plants in nurseries - applying pesticides, fertilisers and other chemicals to control pests, diseases, weeds and nu tritional and environmental plant disorders - examining trees to assess their condition and determine treatment Horticulture 362213 Landscape Gardener Plans and constructs garden landscapes. Gardens 362 2 Gardeners GARDENERS plant, cultivate, maintain, plan and construct parks, gardens and landscapes, and inspect, diagnose and treat trees and shrubs. Labourer 8414 Garden and Nursery Labourers GARDEN AND NURSERY LABOURERS perform a variety of routine tasks in propagating, cultivating and maintaining plants in gardens and horticultural nurseries. Trades 33 CONSTRUCTION TRADES WORKERS construct and repair buildings and other structures, apply final finishes such as plaster, painting and flooring, make and install glass products, and provide plumbing, drainage and mechanical services. Tasks Include: - studying drawings and plans, and estimating quantities of materials required Carpent ry 3312 Carpenters and Joiners CARPENTERS AND JOINERS construct, erect, install, renovate and repair structures and fixtures made of woo d, plywood, wallboard and other materials, and cut, shape and fit timber parts to form structures and fittings.

16. APS Job Family Model 12 Family Function Role Ministerial and Parliamentary Support Monitoring and Audit Audit Audit Coordination External Audit (Performance) External Audit (Financial) Internal Audit (Performance) Internal Audit (Financial) Risk Fraud Control and Corruption Prevention Issue Management Privacy Impact Assessment Risk Analysis Risk Management Organisation Leadership Board Membe r Member Chief Executive / Statutory Office Holder Chief Executive or Managing Director Management and Planning Chief Medical Advisor Corporate and Business Planning Corporate Service Management Generalist Management Operations Coordination Parks Management Station Management People Human Resource Professional Business Partner s Human Resource Advi ce Industrial Relations Learning and Development Payroll Recruitment / Redeployment Workforce Planning

85. APS Job Family Model 81 Strategic Policy, Research, Project and Programme Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description - specifying the data to be collected, and the methodology to be used in collection and analysis - evaluating and describing the reliability and utility of source information - analysing and interpreting data, and producing relevant statistics to describe and infer particular trends and patterns commerce. Statistician 224113 Statistician Designs and applies statistical principles and techniques for collecting, organising and interpreting quantifiable data, and uses statistical methodologies to produce statistical reports and analyses for government, commercial and other purposes. Statistical Officer 552314 Statistical Clerk Compiles data and undertakes statistical and actuarial computations. Programme 4 5111 PROGRAM ME AND PROJECT ADMINISTRATORS plan and undertake administration of contracts, organisational programs, special projects and support services. Tasks Include: - developing, reviewing and negotiating variations to contracts, programs, projects and services - responding to inquiries and resolving problems concerning contracts, programs, projects, services provided, and persons affected - managing pa perwork associated with contracts, programs, projects and services provided - advising senior management on matters requiring attention and implementing their decisions - overseeing work by contractors and reporting on variations to work orders - preparing and reviewing submissions and reports concerning the organisation's activities - collecting and analysing data associated with projects undertaken, and reporting on project outcomes Programme Management 511112 Program or Project Administrator Plans and undertakes administration of organisational programs, special projects and support services. Programme Reporting 511112 Program or Project Administrator Plans and undertakes administration of organisational programs, special projects and support services. Programme Support 511112 Program or Project Administrator Plans and undertakes administration of organisational programs, special projects and support services. 4 For the purposes of P3M3 a programme is defined as a temporary, flexible organization created to coordinate, direct and oversee the implementation of a set of related projects and activities in order to deliver outcomes and benefits related to the organization’s strategic objectives. P3M3® – Programme Model , V2.1, OGC, p.2

77. APS Job Family Model 73 Science and Health Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Health and Welfare Support Work 4117 WELFARE SUPPORT WORKERS provide support, information and advice to clients on emotional, financial, recreational, health, housing and other social welfare matters, and evaluate and coordinate the services of welfare and community service agencies. Tasks Include: - assessing clients' needs and planning, developing and implementing educational, training and support programs - interviewing clients and assessing the nature a nd extent of difficulties - monitoring and reporting on the progress of clients - referring clients to agencies that can provide additional help - assessing community need and resources for health, welfare, housing, employment, training and other facilitie s and services - liaising with community groups, welfare agencies, government bodies and private businesses about community issues and promoting awareness of community resources and services - supporting families and providing education and care for childr en and disabled persons in adult service units, group housing and government institutions - supervising offenders on probation and parole - assisting young people to solve social, emotional and financial problems - preparing submissions for funding and res ources, and reports to government bodies and other agencies Counsell ing 2721 Counsellors COUNSELLORS provide information on vocational, relationship, social and educational difficulties and issues, and work with people to help them to identify and define their emotional issues through therapies such as cognitive behaviour therapy, interpersonal therapy and other talking therapies. Disability Services 411712 Disabilities Services Officer Works in a range of service units which provide education and community access to people with intellectual, physical, social and emotional disabilities. Family Consultant 2725 Social Worker SOCIAL WORKERS assess the social needs of individuals, families and groups, assist and empower people to develop and use the skills and resources needed to resolve social and other problems, and further human wellbeing and human rights, social justice and social development. Houseparent 411715 Residential Care Officer Provides care and supervision for children or disabled persons in group housing or institutional care. Indigenous Health Work 411511 Indigenous Health Workers INDIGENOUS HEALTH WORKERS assist with the coordination and provision of health care delivery to Indigenous communities. Youth Work 411716 Youth Worker Assists young people as individuals or groups to solve social, emotional and financial problems in an agency framework.

29. APS Job Family Model 25 Communications and Marketing Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description software. Public Relations and Stakeholder Management 2253 PUBLIC RELATIONS PROFESSIONALS plan, develop, implement and evaluate information and communication strategies that create an understanding and a favourable view of organisations, their goods and services, and their role in the community. Tasks Include: - planning and organising publicity campaigns and communication strategies - advising executives on the public relations implications of their policies, progra ms and practices - preparing and controlling the issue of news and press releases - undertaking and commissioning public opinion research, analysing the findings and planning public relations and promotional campaigns - organising special events, seminars, entertainment, competitions and social functions to promote goodwill and favourable publicity - representing organisations and arranging executive interviews with publicity media - attending business, social and other functions to promote the organisation - commissioning and obtaining photographs and other illustrative material - selecting, appraising and revising material submitted by publicity writers, Photographers, Illustrators and others to create favourable publicity Change Management 225311 Public Relations Professionals Plans, develops, implements and evaluates information and communication strategies that create an understanding and a favourable view of an organisation, its goods and services, and its role in the community. Community Liaison 224912 Liaison Officer Establishes and facilitates communication between different community groups, organisations and governments. Conference and / or Event Organisation 149311 Conference and Event Organisers CONFERENCE AND EVENT ORGANISERS organise and coordinate services for conferences, events, functions, banquets and seminars. Messaging 225311 Public Relations Professionals Plans, develops, implements and evaluates information and communication strategies that create an understanding and a favourable view of an organisation, its goods and services, and its role in the community. Public Relations 225311 Public Relations Professionals Plans, develops, implements and evaluates information and communication strategies that create an understanding and a favourable view of an organisation, its goods and services, and its role in the community. Relationship / Stakeholder Management 224912 Liaison Officer Establishes and facilitates communication between different community groups, organisations and

47. APS Job Family Model 43 ICT Job function name Job function description 4 digit ANZSCO code 4 digit ANZSCO description Job role Job role description ANZSCO code ANZSCO name ANZSCO description computer applications and web sites. Tasks Include: - identifying, formulating and documenting user ICT requirements - providing advice, guidance, expertise and assistance in the system project decision making process and in the development of system proposals and strategies - identifying and evaluating inefficiencies, deficiencies and limitations in existing systems and associated processes, procedures and methods, and recommending optimal business pract ices, and system functionality and behaviour - testing, debugging, diagnosing and correcting problems to ensure acceptable quality and integrity of the system, and that programs and applications perform to specification - designing and developing digital a nimations, imaging, presentations, games, video clips, and Internet applications using multimedia software, tools and utilities, interactive graphics and programming language Systems Analysis and Design The analysis of the business project/program needs, incorporating the design of ICT systems that satisfy these needs. 261112 Systems Analyst Evaluates processes and methods used in existing ICT systems, proposes modifications, additional system components or new systems to meet user needs as expressed in specifications and other documentation. Web and Multimedia Content Development The authoring and publishing of information in various forms (text, video, graphical) via websites and intranets. 313113 Web Administrator Designs, builds and maintains web sites, and provides web technology solutions and services. Solutions Implementation The coordination of the release of ICT solutions 2632 ICT SUPPORT AND TEST ENGINEERS develop procedures and strategies to support, create, maintain and manage technical quality assurance processes and guidelines and systems infrastructure, investigate, analyse and resolve system problems and performance issues, and test the behaviour, functionality and integrity of systems. Systems Integration and Deployment The integration, release and deployment of components and/or subsystems and their interfaces in order to create operational services. 3131 ICT Support Technicians ICT SUPPORT TECH NICIANS provide support for the deployment and maintenance of computer infrastructure and web technology and the diagnosis and resolution of technical problems.

36. APS Job Family Model 32 Engineering and Technical Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO na me ANZSCO description Education and Training 2491 EDUCATION ADVISERS AND REVIEWERS conduct educational research, develop course curricula and associated teaching materials for use by educational institutions, and review and examine the work of teachers and the results from curriculum programs in school settings. Education 249111 Education Adviser Conducts educational research and develops course curricula and associated teaching materials for use by educational institutions. Specialist Train ing 249 Miscellaneous Education Professionals It includes Education Advisers and Reviewers, Private Tutors and Teachers, and Teachers of English to Speakers of Other Languages. Training and Assessment 242211 Vocational Education Teacher (AUS) Teaches one or more subjects within a prescribed course of study at a technical and further education (TAFE) institute, polytechnic or other training institute to tertiary students for vocational education and training purposes. Registration or licensing is required. Engineering 233 ENGINEERING PROFESSIONALS design, plan and organise the testing, construction, installation and maintenance of structures, machines and their components, and production systems and plants, and plan production schedules and work procedures to ensure engineering projects are undertaken efficiently and in a cost effective manner. Tasks Include: - planning and designing chemical process systems, civil engineering projects, electrical power equipment and facilities, electronic components used in computer and industrial applications, mechanical equipment and systems, mining and drilling operations, and other engineering projects - drafting and interpreting specifications, drawings and plans, and determining construction methods - supervising the c onstruction of structures, water and gas supply and transportation systems, and the manufacture, installation, operation and maintenance of equipment, machines and plant - organising and managing project labour and the delivery of materials, plant and equi pment - estimating total costs and preparing detailed cost plans and estimates as tools for budgetary control - resolving design and operational problems in the various fields of engineering through the application of engineering technology Chemical / Mate rials Engineer ing 2331 Chemical and Materials Engineers CHEMICAL AND MATERIALS ENGINEERS design and prepare specifications for c hemical process systems and the construction and operation of commercial - scale chemical plants, supervise industrial processing and fabrication of products undergoing physical and chemical change, and investigate the properties of metals, ceramics, polymers and other materials and assess and develop their engineering and commercial applications. Civil Engineer ing 233211 Civil Engineering Professionals CIVIL ENGINEERING PROFESSIONALS design, plan, organise and oversee the construction of civil engineering projects such as dams, bridges, pipelines, gas and water supply schemes, sewerage systems, roads, airports and other structur es; analyse the likely

17. APS Job Family Model 13 Family Function Role Workplace Relations Occupational Health and Safety Fitness for Duty / Return to Work Case Management Occupational Health and Safety Advice Occupational Health and Safety Inspection Organisational Design Organisation and Methods Analyst Organisational Psychology Rostering and Workload Management Workforce Strategy Science and Health Natural and Physical Science Agriculture / Forestry Science Chemist / F ood / Wine Science Conservator s Environmental Science / Ranger s Geolog y / Geophysic s Hydrology Life Sciences Medical Laboratory Scien ce Other Natural and Physical Science Veterinarian s Health and Allied Health Professionals Dentist s Dietician s Generalist Medical Practitioner s Health Promotion Job Capacity Assessment Medical and Pharmaceutical Advi ce Medical Imaging Professional Nur se Occupational / Environmental Health Professional

80. APS Job Family Model 76 Service Delivery Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Customer Advice and Support 1492 CALL OR CONTACT CENTRE AND CUSTOMER SERVICE MANAGERS organise and control the operations of call or contact centres, review customer services, and maintain sound customer relations. Tasks Include: - developing and reviewing policies, programs and procedures concerning customer relations and goods and services provided - ensuring ope rational efficiency within a call centre - providing direction and feedback to team members and assisting with recruitment - managing, motivating and developing staff providing customer services - planning and implementing after - sales services to follow up customer satisfaction, ensure performance of goods purchased, and modify and improve services provided - liaising with other organisational units, service agents and customers to identify and respond to customer expectations - may work in a call centre Ca ll, Contact or Smart Centre 541112 Call or Contact Centre Operator Answers customer telephone, Internet and email inquiries about goods and services, and promotes the goods and services. Client Partner / Case Manage ment 4117 Welfare Support Worker WELFARE SUPPORT WORKERS provide support, information and advice to clients on emotional, financial, recreational, health, housing and other social welfare matters, and evaluate and coordinate the services of welfare and community service agencies. Cust omer Liaison / Counters 542 Receptionists RECEPTIONISTS receive and welcome visitors, patients, guests and clients, and respond to inquiries and requests. Customer Support 541 2 Inquiry Clerk INQUIRY CLERKS respond to personal, written and telephone inquiries and complaints about the organisation's goods and services, provide information and refer people to other sources. Emergenc y Management Indigenous Specialist Officer 224912 Liaison Officer Establishes and facilitates communication between different community groups, organisations and governments. Objections and Complaints Resolution 541 2 Inquiry Clerk INQUIRY CLERKS respond to personal, written and telephone inquiries and complaints about the organisation's goods and services, provide information and refer people to other sources. Recovery and Response

18. APS Job Family Model 14 Family Function Role Occupational Therap y Optometr y Patholog y Pharmac y Physiotherap y Psycholog y Social Work Specialist Medical Practitioners Speech Professional / Audiolog y Health and Welfare Support Work Counsell ing Disability Services Family Consultant Houseparent Indigenous Health Work Youth Work Service Delivery Customer Advice and Support Call, Contact or Smart Centre Client Partner / Case Management Customer Liaison / Counters Customer Support Emergency Management Indigenous Specialist Officer Objections and Complaints Resolution Recovery and Response Sales Technical and Procedural Quality Advice Gallery, Museum and Tour Guides / Tourist Information Gallery / Museum Guide Tour Guide Tourist Information

54. APS Job Family Model 50 Intelligence Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Collection and Analysis 2244 INTELLIGENCE AND POLICY ANALYSTS collect and analyse information and data to produce intelligence and to develop and analyse policies guiding the design, implementation and modification of government and commercial operations and programs. Tasks Include: - determining organisational and client intelligence requirements - organising, collecting, collating and analysing data, and developing intelligence infor mation such as electronic surveillance - ascertaining the accuracy of data collected and reliability of sources - conducting threat and risk assessments and developing responses - liaising and consulting with program administrators and other interested par ties to identify policy needs - reviewing existing policies and legislation to identify anomalies and out - of - date provisions - researching social, economic and industrial trends, and client expectations of programs and services provided - formulating and a nalysing policy options, preparing briefing papers and recommendations for policy changes, and advising on preferred options - assessing impacts, financial implications, interactions with other programs and political and administrative feasibility of polic ies Border Intelligence 224411 Intelligence Officer Collects and analyses information and data to produce intelligence for an organisation to support planning, operations and human resource functions. Cyber Intelligence 224411 Intelligence Officer Collects and analyses information and data to produce intelligence for an organisation to support planning, operations and human resource functions. Data Mining 224411 Intelligence Officer Collects and analyses information and data to produce intelligence for an organisation to support planning, operations and human resource functions. Entity Targeting 224411 Intelligence Officer Collects and analyses information and data to produce intelligence for an organisation to support planning, operations and human resource functions. Geospatial Intelligence 224411 Intelligence Officer Collects and analyses information and data to produce intelligence for an organisation to support planning, operations and human resource functions. Human Intelligence 224411 Intelligence Officer Collects and analyses information and data to produce intelligence for an organisation to support planning, operations and human resource functions. Imagery 224411 Intelligence Officer Collects and analyses information and data to produce intelligence for an organisation to support planning, operations and human resource

13. APS Job Family Model 9 Family Function Role Electronics Engineer ing Engineering Management Industrial / Mechanical / Production Engineer ing Marine Engineer ing Other Engineer ing Technic al Architectural / Building / Surveying Technician s CCTV, Radio and Satellite Technician s Civil Engineering Draftsperson / Technician s Electrical Engineering Draftsperson / Technician s Electronics Engineering Draftsperson / Technician s Mechanical Engineering Draftsperson / Technician s Other Building / Engineering Draftsperson / Technician s Examiner s Forensic Document Examination Patents Examination Plant Breeders Rights Examination Trademark / Design Examination Trade Technical Land and Asset Management Asset Management (Land and Property) Cartograph y / Survey ing Urban / Regional Planning Valuation I nformation and C ommunications T echnology Business Change Business Process Analysis / Design Programme and Project Management IT Business Management Procurement and Vendor Relations Quality Assurance Strategic Leadership Service Delivery Databases and Data

72. APS Job Family Model 68 Science and Health Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Natural and Physical Science 234 NATURAL AND PHYSICAL SCIENCE PROFESSIONALS perform analytical, conceptual and practical tasks in relation to environmental factors and agricultural production, the chemical and physical properties of the universe, the extraction and processing of mineral ores, life forms including the physiology and biochemistry of hu mans, plants and animals, and disease prevention. Tasks Include: - advising farmers on techniques for improving crop and livestock production - conducting experiments and tests to identify the chemical composition and reactive properties of natural substan ces and processed materials - developing conservation and management policies for biological resources, such as fish populations and forests, and establishing standards and developing approaches for the control of pollution and the rehabilitation of areas disturbed by activities such as mining, timber felling and overgrazing - conducting studies of minerals and the nature and formation of the earth's crust, and carrying out mineral exploration - studying the forms and structures of organs and tissues of the body by systematic observation, dissection and microscopic examination - investigating the effects of environmental factors, such as rainfall, temperature, sunlight, soil, topography and disease, on plant and animal growth - analysing samples of body tiss ue and fluids to develop techniques to aid in the diagnosis and treatment of diseases - treating animals medically and surgically, and administering and prescribing drugs, analgesics, and general and local anaesthetics for animals - conducting experiments to discover and develop industrial, medical and other practical applications of physics - studying and applying chemical and metallurgical techniques for extracting and refining metallic materials from their ores and concentrates Agriculture / Forestry Sci en ce 2341 Agriculture and Forestry Scientists AGRICULTURAL AND FORESTRY SCIENTISTS advise farmers, rural industries and government on aspects of farming, develop techniques for increasing productivity, and study and develop plans and policies for the manag ement of forest areas. Chemist / Food / Wine Scien ce 2342 Chemist, Food and Wine Scientists CHEMISTS, AND FOOD AND WINE SCIENTISTS study the chemical and physical properties of substances, develop and monitor chemical processes and production, develop new and improve existing food products, and plan and coordinate the production of wine and spirits. Conservator 234911 Conservator Plans and organises the conservation of materials and objects in libraries, archives, museums, art galleries and other institutions. Environmental Scien ce / Ranger 2343 Environmental Scientists ENVIRONMENTAL SCIENTISTS study, develop, implement and advise on policies and plans for managing and protecting the environment, flora, fauna and other natural resources. Geolog y / Geophysic s 2344 Geologists and Geophysicists GEOLOGISTS AND GEOPHYSICISTS study the composition, structure and other physical attributes of the earth, locate and advise on the extraction of minerals, petroleum and ground water, and detect, monito r and forecast seismic, magnetic, electrical, thermal and oceanographic activity.

84. APS Job Family Model 80 Strategic Policy, Research, Project and Programme Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Design Co - design is a systematic approach to understanding our customers and working with them to design, shape and deliver better services for the community. Co - design planning Facilitating co - design supporting projects and business areas to develop and implement co - design plans. Facilitating the development of a desirable customer experience and outcome. Strategic Design Develops the strategic vision and the plan to achieve a co - design outcome . Useability design and testing Prototyping and testing designs with both customers and staff to assess their desirability and identify any issues or opportunities. Evaluation Performance Reporting / Benefits Realisation Evaluation Numerical Analysis 2241 ACTUARIES, MATHEMATICIANS AND STATISTICIANS develop and apply actuarial, mathematical, statistical and quantitative principles and techniques to solve problems in a range of fields such as business and finance, scientific and social research, and engineering. Tasks Include: - defining, analysing and solving complex financial and business problems relating to areas such as insurance premiums, annuities, superannuation funds, pensions and dividends - exami ning financial projections for general insurance companies, finance companies, government and other organisations - designing new types of policies, assessing risks and analysing investments in life insurance, superannuation funds, health insurance, friend ly societies, financial markets and other areas - formulating mathematical models to simulate processes - applying models to experimental observations, and adjusting and recasting the models - using numerical analysis methods to develop algorithms and perf orm computations - liaising with management and clients to determine the subject or area to be surveyed or examined Actuary 224111 Actuary Analyses mathematical, statistical, demographic, financial or economic data to predict and assess the long - term risk involved in financial decisions and planning. Registration or licensing is required. Economist 224311 Economist Performs economic research and analysis, develops and applies theories about production and distribution of goods and services and people's spending and financial behaviour, and provides advice to governments and organisations on economic policy issues. Mathematician 224112 Mathematician Develops and applies mathematical principles and techniques to solve problems in all areas of the sciences, engineering, technology, social sciences, business, industry and

56. APS Job Family Model 52 Intelligence Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description - organ ising, collecting, collating and analysing data, and developing intelligence information such as electronic surveillance - ascertaining the accuracy of data collected and reliability of sources - conducting threat and risk assessments and developing respon ses - liaising and consulting with program administrators and other interested parties to identify policy needs - reviewing existing policies and legislation to identify anomalies and out - of - date provisions - researching social, economic and industrial tre nds, and client expectations of programs and services provided - formulating and analysing policy options, preparing briefing papers and recommendations for policy changes, and advising on preferred options - assessing impacts, financial implications, inte ractions with other programs and political and administrative feasibility of policies Intelligence Assessment 224411 Intelligence Officer Collects and analyses information and data to produce intelligence for an organisation to support planning, operations and human resource functions. Liaison 224411 Intelligence Officer Collects and analyses information and data to produce intelligence for an organisation to support planning, operations and human resource functions. Governance and Policy 2245 INTELLIGENCE AND POLICY ANALYSTS collect and analyse information and data to produce intelligence and to develop and analyse policies guiding the design, implementation and modification of government and commercial operations and programs. Tasks Include: - determining organisational and client intelligence r equirements - organising, collecting, collating and analysing data, and developing intelligence information such as electronic surveillance - ascertaining the accuracy of data collected and reliability of sources - conducting threat and risk assessments an d developing responses - liaising and consulting with program administrators and other interested parties to identify policy needs - reviewing existing policies and legislation to identify anomalies and out - of - date provisions - researching social, economic and industrial trends, and client expectations of programs and services provided - formulating and analysing policy options, preparing briefing papers and recommendations for policy changes, and advising on preferred options - assessing impacts, financial implications, interactions with other programs and political and administrative feasibility of policies Cyber Security Government Infrastructure and Base Security Policy National Security Advice Personnel Security

23. APS Job Family Model 19 Accounting and Finance Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Tasks Include: - preparing and processing documentation related to accounts payable and receivable, and wages and salaries - reconciling invoices and despatching payments - investigating, compiling and preparing reports of operating cost data - keeping financial records - maintaining, reconciling and balancing accounts - processing payments of accounts, and wages and salaries Debt Recovery 599311 Debt Collector Collects consumer, commercial, insurance and other forms of debt for clients, makes arrangements to settle overdue accounts, formalises payment arrangements and follows up until accounts are fully paid. Registration or licensing may be required. General Finance 551111 Accounts Clerk ACCOUNTING CLERKS monitor creditor and debtor accounts, undertake related routine documentation, and calculate and investigate the cost of wages, materials, overheads and other operating costs. Travel 451612 Travel Consultant Plans travel, accommodation and associated arrangements for clients and makes travel bookings. May work in a call centre. Procurement and Contracting 5111 CONTRACT, PROGRAM AND PROJECT ADMINISTRATORS plan and undertake administration of contracts, organisational programs, special projects and support services. Tasks Include: - developing, reviewing and negotiating variations to contracts, programs, projects and services - responding to inquiries and resolving problems concerning contracts, programs, projects, services provided, and persons affected - managing paperwork associated with contracts, programs, projects and services provided - working with Project Managers, Architects, Engineering Professionals, owners and others to ensure that goals are m et - advising senior management on matters requiring attention and implementing their decisions - overseeing work by contractors and reporting on variations to work orders - preparing and reviewing submissions and reports concerning the organisation's acti vities - collecting and analysing data associated with projects undertaken, and reporting on project outcomes - reviewing and arranging new office accommodation Contract 511111 Contract Administrator Prepares, interprets, maintains, reviews and negotiates variations to contracts on behalf of an organisation. Grants Management Pricing / Cost Analysis Procurement Policy 132211 Finance Manager Plans, organises, directs, controls and coordinates the financial and accounting activities within an organisation. Purchasing 59113 Purchasing Officer Prepares purchase orders, monitors supply sources and negotiates contracts with suppliers.

59. APS Job Family Model 55 Legal and Parliamentary Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description - enforcing the law as an officer of the court by executing court orders such as eviction notices - serving legal orders and documents such as summonses and subpoenas - organising jury and witness lists, and summonsing and swearing in juries and witnesses - maintaining order in court and hearing rooms and adjacent areas - assisting Solicitors in areas of conveyancing, contracts, common law, probate and other legal practice matters - satisfying statutory requirements, establi shing beneficial entitlements and distributing assets - maintaining probate and trust files, investing trust funds and administering accounts Freedom of Information 224214 Records Manager Designs, implements and administers record systems and related information services, to support efficient access, movement, updating, storage, retention and disposal of files and other organisational records. Legal Administration 521212 Legal Secretary Performs secretarial, clerical and other administrative tasks in support of Legal Professionals applying knowledge of legal terminology, procedures and documents. Legal Officer 599214 Law Clerk Performs specialised clerical work associated with legal practice and law courts. Litigation Officer Legislation 2712 JUDICIAL AND OTHER LEGAL PROFESSIONALS hear legal and other matters in courts and tribunals; interpret, analyse, administer and provide advice on the law; and draft legislation. Tasks Include: - researching statutes and previous court decisions relevant to cases - conducting trials and hearings - calling and questioning witnesses - hearing and evaluating arguments and evidence in civil and criminal summary matte rs - deciding penalties and sentences within statutory limits, such as fines, bonds and detention, awarding damages in civil matters, and issuing court orders - exercising arbitral powers if resolution is not achieved or seems improbable through conciliati on - preparing settlement memoranda and obtaining signatures of parties - advising government of legal, constitutional and parliamentary matters and drafting bills and attending committee meetings during consideration of bills - advising clients and agents on legal and technical matters Advice 224412 Policy Advisor Develops and analyses policies guiding the design, implementation and modification of government or commercial operations and programs. Drafting 224413 Policy Advisor Develops and analyses policies guiding the design, implementation and modification of government or commercial operations and programs. Ministerial / Cabinet and Parliamentary 224 9 Other Information and Organisation Professionals This unit group covers Information and Organisation Professionals not elsewhere classified. Ministerial and Parliamentary Advice 224912 Liaison Officer Establishes and facilitates communication between different community groups, organisations

62. APS Job Family Model 58 Monitoring and Audit Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Audit 2212 AUDITORS, COMPANY SECRETARIES AND CORPORATE TREASURERS conduct audits of accounting systems, procedures and financial statements, manage corporate funding and financial risk, and administer and review corporate compliance activities. Tasks Include: - arranging, giving notice of and attending meetings of directors and shareholders - advising organisations' governing boards on matters concerning compliance with stock exchange listing rules, relevant legislation and corporation practice - supervising organisations' share capital by preparing documents and share issues, an d handling share transfers - controlling treasury and treasury systems and establishing and reviewing risk management objectives and treasury policies - identifying, managing and reporting on financial risks - assisting with equity management, debt managem ent, securities and taxation planning issues - collecting, analysing and interpreting information on the financial standing, cost structures and trading effectiveness of organisations - devising, re - organising and establishing budgetary cost control and ot her accounting systems such as computer - based systems - conducting audits and investigations and preparing financial statements and reports for management, shareholders, and governing and statutory bodies - evaluating the cost effectiveness and risks of op erational processes, activities, policies and systems - reporting to management on the existence and effectiveness of the system of internal controls - establishing audit objectives, and designing and implementing audit methodologies, processes and audit r eport criteria External Audit (Performance) External Audit (Financial) 221213 External Auditor Designs and operates information and reporting systems, procedures and controls to meet external financial reporting requirements. Registration or licensing is required. Internal Audit (Performance) Internal Audit (Financial) 221214 Internal Auditor Examines, verifies, evaluates and reports on financial, operational and managerial processes, systems and outcomes to ensure financial and operational integrity and compliance, and assists in business process reviews, risk assessments, developing deliverables and reporting progress against outcomes. Registration or licensing is required. Audit C oordination Risk Fraud Control and Corruption Prevention Issues Management Privacy Impact Assessment Risk Analysis Risk Management

68. APS Job Family Model 64 People Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Human Resource Professional 2231 HUMAN RESOURCE PROFESSIONALS plan, develop, implement and evaluate staff recruitment, assist in resolving disputes by advising on workplace matters, and represent industrial, commercial, union, employer and other parties in negotiations on issues such as enterprise barga ining, rates of pay and conditions of employment. Tasks Include: - arranging for advertising of job vacancies, interviewing and testing of applicants, and selection of staff - maintaining personnel records and associated human resource information systems - providing advice and information to management on workplace relations policies and procedures, staff performance and disciplinary matters - arranging the induction of staff and providing information on conditions of service, salaries and promotional oppo rtunities - receiving and recording job vacancy information from employers such as details about job description, wages and conditions of employment - providing information on current job vacancies in the organisation to employers and job seekers - underta king negotiations on terms and conditions of employment, and examining and resolving disputes and grievances - studying and interpreting legislation, awards, collective agreements and employment contracts, wage payment systems and dispute settlement proced ures - developing, planning and formulating enterprise agreements or collective contracts such as productivity - based wage adjustment procedures, workplace relations policies and programs, and procedures for their implementation - overseeing the formation a nd conduct of workplace consultative committees and employee participation initiatives Business Partner 224711 Management Consultant Assists organisations to achieve greater efficiency and solve organisational problems. Human Resource Advice 223111 Human Resource Adviser Provides staffing and personnel administration services in support of an organisation's human resource policies and programs. Industrial Relations 223113 Workplace relations Adviser Assists in resolving disputes by advising on workplace relations policies and problems, and representing industrial, commercial, union, employer or other parties in negotiations on rates of pay and conditions of employment. Learning and Development 223311 Training and Development Professional Plans, develops, implements and evaluates training and development programs to ensure management and staff acquire the skills and develop the competencies required by an organisation to meet organisational objectives. Payroll 551311 Payroll Clerk Prepares payroll and related records for employee salaries and statutory record - keeping purposes. Recruitment / Redeployment 223112 Recruitment Consultant Interviews applicants to determine their job requirements and suitability for particular jobs, and assists employers to find suitable staff. Workforce Planning 223111 Human Resource Adviser Provides staffing and personnel administration services in support of an organisation's human resource policies and programs. Workplace Relations 223113 Workplace relations Adviser Assists in resolving disputes by advising on workplace relations policies and problems, and representing industrial, commercial, union, employer or other parties in

64. APS Job Family Model 60 Organisation Leadership Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Board Member 1111 CHIEF EXECUTIVES AND MANAGING DIRECTORS determine, formulate and review the general policy programs and the overall direction of organisations within the framework established by boards of directors and similar governing bodies. Tasks Include: - determining objectives, strategies, policies and programs for organisations - providing overall direction and management to organisations - authorising material, human and financial resources to implement organisational policies and programs - m onitoring and evaluating performance of organisations against organisational objectives and strategies - consulting with senior subordinate staff and reviewing recommendations and reports - preparing, or arranging for the preparation of, reports, budgets a nd forecasts and presenting them to governing bodies - representing the organisation at official occasions, in negotiations, at conventions, seminars, public hearings and forums, and liaising between areas of responsibility - selecting and approving the se lection of senior staff - ensuring the organisation complies with company laws and other relevant legislation Member Chief Executive / Statutory Office Holder Chief Executive or Managing Director 111111 Chief executive or Managing Director Determines, formulates and reviews the general policy program and the overall direction of an organisation within the framework established by a board of directors or similar governing body. Management 1112 GENERAL MANAGERS plan, organise, direct, control and review the day - to - day operations and major functions of commercial, industrial, government and defence organisations through departmental managers and subordinate executives. Tasks Include - planning policy, and setting standards and objectives for or ganisations - providing day - to - day direction and management of organisations, and directing and endorsing policy to fulfil objectives, achieve specific goals, and maximise profit and efficiency - assessing changing situations and responding accordingly by issuing commands and directives to subordinate staff - consulting with immediate subordinates and departmental heads on matters such as methods of operation, equipment requirements, finance, sales and human resources - authorising the funding of major poli cy implementation programs - representing the organisation at official occasions, in negotiations, at conventions, seminars, public hearings and forums, and liaising between areas of responsibility Chief M edical Advisor Corporate and Business Planning Corporate Service Management 111211 Corporate General Manager Plans, organises, directs, controls and reviews the day - to - day operations and major functions of a commercial, industrial, governmental or other organisation through departmental managers and subordinate executives. Generalist Management 111211 Corporate General Manager Plans, organises, directs, controls and reviews the day - to - day operations and major functions of a commercial, industrial, governmental or other

69. APS Job Family Model 65 People Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description negotiations on rates of pay and conditions of employment. Occ upational Health and Safety 2513 OCCUPATIONAL AND ENVIRONMENTAL HEALTH PROFESSIONALS develop, implement and evaluate policies and programs to monitor environmental health and occupational health and safety and related legislation to ensure safe and healthy working conditions, and assist injured staff through the workers' compensation and rehabilitation process. Tasks Include: - developing, implementing and reviewing environmental health management plans and occupational health and safety plans - preparing a nd implementing plans and strategies for the safe, economic and suitable disposal of commercial, industrial, medical and household wastes - advising on and enforcing legislation, implementing prevention programs and strategies for communicable diseases, fo od safety, waste water treatment and disposal systems, recreation and domestic water quality, contaminated and hazardous substances, and minimising air, sea, water and noise pollution to improve health outcomes - identifying hazards, and assessing and cont rolling risks in the workplace - developing, implementing and monitoring programs minimising workplace and environmental pollution involving chemical and physical hazards - promoting ergonomic principles within the workplace such as matching furniture, equ ipment and work activities to the needs of employees - inspecting and auditing workplaces, processes, plant, and chemical and physical hazards for legislative compliance - training employees in personal protective equipment and safe working procedures - re cording and investigating injuries and equipment damage, and reporting safety performance - coordinating the return of injured workers into the workplace Fitness for Duty / Return to Work Case Management 251312 Occupational Health and Safety Adviser Develops, implements and evaluates risk management policies and programs, trains employees in occupational health and safety procedures, monitors and audits the workplace, and records and investigates incidents to ensure safe and healthy working condition s. Specialisations: Workplace Rehabilitation Officer Occupational Health and Safety Advice 251312 Occupational Health and Safety Adviser Develops, implements and evaluates risk management policies and programs, trains employees in occupational health and safety procedures, monitors and audits the workplace, and records and investigates incidents to ensure safe and healthy working condition s. Occupational Health and Safety Inspection 312611 Safety Inspector Inspects machines, equipment, working conditions and public places to ensure compliance with government and industry standards and regulations, in relation to occupational health and safety. Registration or licensing may be required. Organisational Design 2247 MANAGEMENT AND ORGANISATION ANALYSTS assist organisations to achieve greater efficiency and solve organisational problems, and study organisational structures, methods, systems and procedures. Tasks Include: - assisting and encouraging the development of objectives, strategies and plans aimed at achieving customer satisfaction and the efficient use of organisations' resources - discussing business and organisational shortcomings with clients - analysing and evaluating current systems and structures - discussing current systems with staff and observing systems at all levels of organisation - directing clients towards more efficient organisation and developing solutions to Organisation and Methods Analyst 224712 Organisation and Methods Analyst Studies organisational structures, methods, systems and procedures. Organisational Psychology 272313 Organisational Psychologist Applies psychological principles and techniques to study occupational behaviour, working conditions and organisational structure, and solve problems of work performance and organisational design. Registration or licensing is required.

28. APS Job Family Model 24 Communications and Marketing Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Ca m paigns and Marketing 2251 ADVERTISING AND MARKETING PROFESSIONALS develop and coordinate advertising strategies and campaigns, determine the market for new goods and services, and identify and develop market opportunities for new and existing goods and services. Tasks Include: - pl anning, developing and organising advertising policies and campaigns to support sales objectives - advising executives and clients on advertising strategies and campaigns to reach target markets, creating consumer awareness and effectively promoting the at tributes of goods and services - coordinating production of advertising campaigns involving specialised activities, such as artwork, copywriting, media scripting, television and film production and media placement, within time and budget constraints - anal ysing data regarding consumer patterns and preferences - interpreting and predicting current and future consumer trends - researching potential demand and market characteristics for new goods and services and collecting and analysing data and other statist ical information - supporting business growth and development through the preparation and execution of marketing objectives, policies and programs - commissioning and undertaking market research to identify market opportunities for new and existing goods a nd services - advising on all elements of marketing such as product mix, pricing, advertising and sales promotion, selling, and distribution channels Campaign 225111 Advertising Specialist Devises and coordinates advertising campaigns which encourage consu mers to purchase particular goods or services. Marketing 225113 Marketing Specialist Identifies market opportunities and advises on the development, coordination and implementation of plans for pricing and promoting an organisation's goods and services. Market Research 225112 Market Research Analyst Determines the market for new goods and services, develops advertising strategies, and evaluates the best business sites for commercial organisations. Graphic Design / Illustrat ion 2324 GRAPHIC DESIGNERS, AND ILLUSTRATORS design information for visual and audio communication, publication and display using print, film, electronic, digital and other forms of visual and audio media. Tasks Include: - determining the objectives and constraints of the design brief by consulting with clients and stakeholders - undertaking research and analysing functional communication requirements - formulating design concepts for the subject to be communicated - preparing sketches, diagrams, illustrations and l ayouts to communicate design concepts - negotiating design solutions with clients, management, sales and production staff - selecting, specifying or recommending functional and aesthetic materials and media for publication, delivery or display - detailing and documenting the selected design for production - supervising or carrying out production in the chosen media - may archive information for future client use Graphic Design 232411 Graphic Designer Plans, designs, develops and prepares information for publication and reproduction using text, symbols, pictures, colours and layout to achieve commercial and communication needs with particular emphasis on tailoring the message for the intended audience. Illustration 232412 Illustrator Plans, designs, develops, and prepares pictures and diagrams to communicate messages, clarify meaning, assist in presentations and illustrate stories, using traditional and digital media such as drawing, painting, drafting, collage, models, photography, an d image capture and manipulation

86. APS Job Family Model 82 Strategic Policy, Research, Project and Programme Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Project 5 5111 PROGRAM ME AND PROJECT ADMINISTRATORS plan and undertake administration of contracts, organisational programs, special projects and support services. Tasks Include: - developing, reviewing and negotiating variations to contracts, programs, projects and services - re sponding to inquiries and resolving problems concerning contracts, programs, projects, services provided, and persons affected - managing paperwork associated with contracts, programs, projects and services provided - advising senior management on matters requiring attention and implementing their decisions - overseeing work by contractors and reporting on variations to work orders - preparing and reviewing submissions and reports concerning the organisation's activities - collecting and analysing data asso ciated with projects undertaken, and reporting on project outcomes Project Management 511112 Program or Project Administrator Plans and undertakes administration of organisational programs, special projects and support services. Project Reporting 511112 Program or Project Administrator Plans and undertakes administration of organisational programs, special projects and support services. Project Support 511112 Program or Project Administrator Plans and undertakes administration of organisational programs, special projects and support services. Research 1325 RESEARCH AND DEVELOPMENT MANAGERS plan, organise, direct, control and coordinate research and development activities within organisations. Tasks Include: - determining, implementing and monitoring research and development strategies, policies and plans - developing and implementing research projects, priorities and targets to support commercial and policy developments - leading major research projects and coordinating act ivities of other research workers - assessing the benefits and monitoring the costs and effectiveness of research and development activities - interpreting results of research projects and recommending associated product and service development innovations - providing advice on research and development options available to the organisation - monitoring leading - edge developments in relevant disciplines and assessing implications for the organisation - may publish results of significant research projects Data Analysis Research 1325 Research and Development Managers Plan, organise, direct, control and coordinate research and development activities within organisations. Survey Development 561511 Survey Interviewers SURVEY INTERVIEWERS interview people and record their responses to survey and market research questions on a range of topics. Strategic Policy 1324 POLICY AND PLANNING MANAGERS plan, organise, direct, control and coordinate policy advice and strategic planning within organisations. Tasks Include: Policy Advice 224412 Policy Advisor Develops and analyses policies guiding the design, implementation and modification of government or 5 OGC defines a project as a unique set of coordinated activities, with definite starting and finishing points, undertaken by an individual or team to meet specific objectives within defined time, cost and performance parameters as specified in the business case. P3M3® – Project Model. V.2.1, OGC, p.2

22. APS Job Family Model 18 Accounting and Finance Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Professional Accoun t ing 2211 ACCOUNTANTS plan and provide accounting systems and services relating to taxation and the financial dealings of organisations and individuals, and advise on associated record - keeping and compliance requirements. Tasks Include: - assisting in formulating budgetary and accounting policies - preparing financial statements for presentation to boards of directors, management, shareholders, and governing and statutory bodies - conducting financial investigations, preparing reports, un dertaking audits and advising on matters such as the purchase and sale of businesses, mergers, capital financing, suspected fraud, insolvency and taxation - examining operating costs and organisations' income and expenditure - providing assurance about the accuracy of information contained in financial reports and their compliance with statutory requirements - providing financial and taxation advice on business structures, plans and operations - preparing taxation returns for individuals and organisations - liaising with financial institutions and brokers to establish funds management arrangements - introducing and maintaining accounting sy s tems, and advising on the selection and application of computer - based accounting systems - maintaining internal control systems - may appraise cash flow and financial risk of capital investment projects Accounting (General) - Professional 221111 Accountant (General) Plans and provides systems and services relati ng to the financial dealings of organisations and individuals, and advises on associated record - keeping and compliance requirements. Registration or licensing is required. Management Accounting 221112 Management Accountant Plans, reviews and administers accounting syste ms and procedures, analyses the financial information needs of organisations, provides advice on financial planning and risk management, and provides management with reports to assist in decision - making. May provide insight into cost performance and support the implementation of benchmarking and i mprovement initiatives. Registration or licensing is required. Taxation Account ing 221113 Taxation Accountant Analyses, reports and provides advice on taxa tion issues to organisations or individuals, prepares taxation returns and reports, and handles disputes with taxation authorities. Registration or licensing may be required. Budget, Costs and Financial Analysis 1322 FINANCE MANAGERS plan, organise, direct, control and coordinate the financial and accounting activities within organisations. Budgets 132211 Finance Manager Plans, organises, directs, controls and coordinates the financial and accounting activities within an organisation. Costing 551112 Cost clerks Calculates and investigates the cost of wages, materials, overheads and other operating expenses. Financial Analysis, Policy and Planning 132211 Finance Manager Plans, organises, directs, controls and coordinates the financial and accounting activities within an organisation. General Finance and Travel 551 ACCOUNTING CLERKS AND BOOKKEEPERS compile, record and process documents relating to creditors and debtors, operating costs, financial transactions and payrolls. Accounts Receivable / Payable 551111 Accounting Clerks Monitors creditor and debtor accounts, and undertakes related routine documentation. May work in a call centre.

33. APS Job Family Model 29 Compliance and Regulation Job function name 4 digit ANZSC O code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description and providing advice to producers - auditing and monit oring quality procedures at farms and food handling and processing facilities to ensure compliance with required standards - testing samples of produce for quality, size and purity - ensuring that required standards of hygiene are observed at storage, proc essing and packing facilities and in transport vehicles - advising primary producers on economic aspects of disease eradication and informing producers and the general public of the health implications of diseases and impurities - advising on the identific ation of pests and diseases and on regulations pertaining to grading, packing and loading of products - examining imported plants and animals, and products, such as timber, seeds and dried fruits, and making quarantine arrangements - patrolling and investi gating waterways for unlawful fishing activities and the removal of protected marine life - educating, advising and providing information on a wide range of topics relating to fish and their protection - may initiate or assist in legal action to enforce re gulations Meat Inspection 311312 Meat Inspector Inspects animal carcasses, internal organs and meat processing facilities for disease to ensure compliance with government and industry standards wit h respect to quality and health Primary Products Inspection 311399 Primary Products Inspectors This occupation group covers Primary Products Inspectors not elsewhere classified. Taxation Inspection 599516 Taxation Inspector Inspects and assesses taxation returns to ensure compliance with government legislation, and investigates suspected breaches of taxation legislation. Water Inspection Weight and Measurement Inspection Investigation 5995 INSPECTORS AND REGULATORY OFFICERS administer and enforce government and corporate regulations and standards. Tasks Include: - searching aircraft, vehicles, premises and people, and checking documents and goods to detect illegal activities such as undocumented cargo, prohibited goods and illegal aliens Investigation Movement Monitoring Trade Remedies Case Management Maritime Maritime Response Marine Standards Specialist Regulation / Compliance 5995 INSPECTORS AND REGULATORY OFFICERS administer and enforce government and corporate regulations and standards. Tasks Include: - examining and assessing visas and residency applications Character Community Detention

58. APS Job Family Model 54 Legal and Parliamentary Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Judicial and Other Legal Professional 2712 JUDICIAL AND OTHER LEGAL PROFESSIONALS hear legal and other matters in courts and tribunals; interpret, analyse, administer and provide advice on the law; and draft legislation. Tasks Include: - researching statutes and previous court decisions relevant to cases - conducting trials and hearings - calling and questioning witnesses - hearing and evaluating arguments and evidence in civil and criminal summary matters - deciding penalties and sentences within statutory limits, such as fines, bonds and detention, awarding damages in civil matters, and issuing court orders - exercising arbitral powers if resolution is not achieved or seems improbable throu gh conciliation - preparing settlement memoranda and obtaining signatures of parties - advising government of legal, constitutional and parliamentary matters and drafting bills and attending committee meetings during consideration of bills - advising clien ts and agents on legal and technical matters Judge 271211 Judge Presides over civil and criminal proceedings in a court of law. Legal Professional 271299 Judicial and other Legal Professionals This occupation group covers Judicial and Other Legal Professionals not elsewhere classified. Registration or licensing may be required. Magistrate 271212 Magistrate Hears criminal matters to determine whether defendants will be committed for trial and adjudicates minor criminal offences without a jury. Tribunal Member 271213 Tribunal Member Hears industrial, administrative or other disputes to assist in resolving differences and to arbitrate on issues. Lawyer / Legal Adviser 2713 SOLICITORS provide legal advice, prepare and draft legal documents, and conduct negotiations on behalf of clients on matters associated with the law. Tasks Include: - interviewing clients to determine the nature of problems, and recommending and undertaking appropriate legal action - preparing cases for court by conducting in vestigations, undertaking research, arranging witness preparation and attendance, and giving notice of court actions - representing clients in court - preparing and critically reviewing contracts between parties - providing advice Lawyer 271311 Solicitor Provides legal advice, prepares and drafts legal documents, and conducts negotiations on behalf of clients on matters associated with the law. Registration or licensing is required. Legal Adviser 271299 Judicial and other Legal Professionals This occupation group covers Judicial and Other Legal Professionals not elsewhere classified. Registration or licensing may be required. Legal and Court Officer 5992 COURT AND LEGAL CLERKS provide administrative and operational support to Legal Professionals by performing clerical work associated with the functions of courts, legal practices and the administration of trusts and estates. Tasks Include: - listing actions for hearing and processing documentation for court actions - documenting details of court pr oceedings, actions and decisions Clerk of Court 599211 Clerk of Court Administers court registry services and performs administrative functions in support of Judges and Magistrates. Court Officer 599213 Court Orderly Provides operational support to a court or registry.

81. APS Job Family Model 77 Service Delivery Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Sales 621111 Sales Assistants (General) SALES ASSISTANTS (GENERAL) sell goods and services, such as food, clothing, hardware, household Technical and Procedural Quality Advice 224712 Organisation and Methods Analyst Studies organisational structures, methods, systems and procedures. Program Delivery Government programs are available to assist citizens in nearly every major part of their lives. Programs may consist of subsidies, loans and grants. Each government program has a structured system for application, acceptance and administrating assistance. Program Management Program Advice and Support Gallery, Museum and Tour Guides / Tourist Information 4514 GALLERY, MUSEUM AND TOUR GUIDES direct and guide visitors in galleries and museums, and escort visitors on sightseeing, educational and other tours. Tasks Include: - meeting and greeting visitors - controlling visitors' access to exhibits - ensuring safety of collections - maintaining attendance records - planning and rearranging schedules and itineraries - planning, organising and con ducting tours - arranging transportation and accommodation for visitors following planned itineraries - arranging entry to places of interest - answering questions, providing commentaries, issuing brochures and tour literature, showing audiovisual presenta tions, and explaining features and procedures at tour sites - may assist with installing and dismantling exhibits Gallery / Museum Guide 451411 Gallery or Museum Guide Answers inquires and directs and guides visitors in a gallery or museum Tour Guide 451412 Tour Guide Escorts visitors on sightseeing, educational and other tours, and describes and explains points of interest. Tourist Information 451611 Tourist Information Officer Provides travel and accommodation information to tourists. May work in a call centre. Hospitality 4314 HOTEL SERVICE MANAGERS supervise and coordinate the activities of hotel service workers. Tasks Include: - determining work requirements and allocating duties to Commercial Housekeepers, Luggage Porters and Doorpersons - conferring with managers to coordinate activities with other organisational units - maintaining attendance records and rosters - explaining and enforcing safety regulations - overseeing the work of the unit and suggesting improvements and changes - conferr ing with workers to resolve grievances - may perform front office and hotel reception duties Chef / Cook 351411 Cooks Prepares, seasons and cooks food in a dining or catering establishment. Clean ing 8112 Commercial Cleaners Cleans offices, residential complexes, hospitals, schools, industrial work areas, industrial machines, construction sites and other commercial premises using heavy duty cleaning equipment. Hostel Management 431411 Hotel Service Manager Supervises and coordinates the activities of hotel service workers.

42. APS Job Family Model 38 ICT Job function name Job function description 4 digit ANZSCO code 4 digit ANZSCO description Job role Job role description ANZSCO code ANZSCO name ANZSCO description Business Change The Coordination of ICT projects and programs and ownership of business process design and analysis 1351 ICT MANAGERS plan, organise, direct, control and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems within organisations. Tasks Include: - analysing information needs and specifying technology to meet those needs - formulating and directing informati on and communication technology strategies, policies and plans - di recting the selection and installation of ICT resources and the provision of user training - directing ICT operations and setting priorities between system developments, maintenance and operations - overseeing the security of ICT systems . Business Process Analysis / Design Analysis of the business functions, processes and associated needs/capabilities, including the definition of user requirements, leading to the design and development of Agency ICT systems. 261111 ICT Business Analyst Identifies and communicates with users to formulate and produce a requirements specification to create system and software solutions. Programme and Project Management The Planning & coordination of ICT portfolios, programs & Projects. 135112 ICT Project Manager Plans, organises, directs, controls and coordinates quality accredited ICT projects. Accountable for day - to - day operations of resourcing, scheduling, prioritisation and task coordination, and meeting project milestones, objectives and deliverables within a greed timeframes and budgets. IT Business Management The Governance of Agency ICT capability, delivery and quality 135 ICT MANAGERS plan, organise, direct, control and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems within organisations. Tasks Include: - analysing information needs and specifying technology to meet those needs - formulating and directing information and communication technology strategies, policies and plans - directing the s election and installation of ICT resources and the provision of user training - directing ICT operations and setting priorities between system developments, maintenance and operations - overseeing the security of ICT systems Procurement and Vendor Relation s The procurement of ICT resources, management of suppliers and assets. 591113 Purchasing Officer Prepares purchase orders, monitors supply sources and negotiates contracts with suppliers. Quality Assurance Ensuring that the agreed quality standards are adhered to and that best practice is promulgated. 263211 ICT Quality Assurance Engineer Creates, maintains and manages technical quality assurance processes and procedures to assess efficiency, validity, valu e and functional perf ormance of computer systems and environments, and audits systems to ensure compliance with, and adherence to, accredited internal and external industry quality standards and regulations. May supervise the work of ICT quality assurance teams. Strategic Leadership Making a contribution to the overall planning, direction, governance and quality of performance of the 135111 Chief Information Officer Plans, organises, directs, controls and coordinates the ICT strategies, plans and operations of an organisation to ensure the ICT infrastructure supports

26. APS Job Family Model 22 Administration Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description General Administrative Support 5311 GENERAL CLERKS perform a range of clerical and administrative tasks. Tasks Include: - recording, preparing, sorting, classifying and filing information - sorting, opening and sending mail - photocopying and faxing documents - preparing reports of a routine nature - recording issue of equipment to staff - receiving letters and telephone messages - transcribing information onto computers, and pr oofreading and correcting copy - may provide customers with information about services - may perform receptionist duties Administrative Support 531111 General Clerk Performs a range of clerical and administrative tasks. Business Management 512111 Office Manager Organises and controls the functions and resources of an office such as administrative systems and office personnel. Data Entry 532111 Data Entry Operator Operates a keyboard to input and transfer data into a computer for storage, processing and transmission. Mail 561411 Mail Clerk Collects, sorts and despatches mail within an organisation. Processing 531111 General Clerk Performs a range of clerical and administrative tasks. Executive Support 521 PERSONAL ASSISTANTS AND SECRETARIES perform organisational, clerical, secretarial and other administrative tasks in support of Managers and Professionals. Tasks Include: - liaising with other staff about a range of matters relating to the organisation's operations - drafting and preparing documents such as briefing notes, memoranda and correspondence - maintaining appointment diaries and making travel arrangements - processing mail, filing correspondence and maintaining records - answering telephone calls and inquiries - takin g and transcribing dictation of letters and other documents Personal / Executive Assistance and Support 521111 Personal Assistant PERSONAL ASSISTANTS perform liaison, coordination and organisational tasks in support of Managers and Professionals. Reception 542111 Receptionist RECEPTIONISTS receive and welcome visitors, patients, guests and clients, and respond to inquiries and requests. Governance and Secretariat Facilities and Property 1499 Other Hospitality, Retail and Service Managers Building Maintenance and Fit Out 312112 Building Associate Supervises construction sites, and organises and coordinates the material and human resources required. Facilities Management 149913 Facilities Manager Organises, controls and coordinates the strategic and operational management of facilities in a public or private organisation. Security 442299 Security Officers and Guards SECURITY OFFICERS AND GUARDS provide security and investigative services to organisations and individuals.

50. APS Job Family Model 46 Information and Knowledge Management Job function name 4 digit ANZSCO code 4 digit ANZSCO description Job role ANZSCO code ANZSCO name ANZSCO description Librarians 2246 LIBRARIANS develop, organise and manage library services such as collections of information, recreational resources and reader information ser vices. Tasks Include: - developing and implementing library and information policies and services - examining publications and materials, interviewing publishers' representatives, and consulting with others to select library materials - reviewing, evaluat ing and modifying services in response to user needs - providing assistance to clients in accessing library resources - managing library systems for recording and organising library holdings, acquisitions and purchases, reader registrations and loan transa ctions, and supervising indexing, filing and retrieval activities - managing inter - library loan systems and information networks - undertaking information research activities on behalf of clients - selecting, ordering, classifying and cataloguing library a nd information resources - monitoring collection development and culling programs - supervising and training other library staff - may plan and direct library promotion and outreach activities Librarian 224611 Librarian Develops, organises and manages library services such as collections of information, recreational resources and Library Assistant 599711 Library Assistant Issues, receives and shelves library items and maintains associated records. Records and Knowledge 2242 ARCHIVISTS, CURATORS AND RECORDS MANAGERS develop, maintain, implement and deliver systems for keeping, updating, accessing and preserving records, files, information, historical documents and artefacts. Tasks Include: - evaluating and preserving records for administrative, h istorical, legal, evidential and other purposes - preparing record - keeping systems, indexes, guides and procedures for archival research and for the retention and destruction of records - identifying and classifying specimens and objects, and arranging res toration work - examining items and arranging examinations to determine condition and authenticity - designing and revising medical record forms - managing organisations' central records systems - analysing the record - keeping needs of organisations, and tr anslating these needs into record management systems - maintaining computerised and other record management systems and record forms, and advising on their usage - controlling access to confidential information, and recommending codes of practice and proce dures for accessing records - developing record cataloguing, coding and classification systems, and monitoring their use Archivist 224211 Archivist Analyses and documents records, and plans and organises systems and procedures for the safekeeping of records and historically valuable documents. Curator 224212 Gallery or Museum Curator Plans and organises a gallery or museum collection by drafting collection policies and arranging acquisitions of pieces. Registration or licensing may be required. Genealogy Information Management 2247 Information and Organisation Professionals (Knowledge Manager) M anagement and Organisation analysts assist organisations to achieve greater efficiency and solve organisational pro blems, and study organisational s tructures, methods, systems and procedures. Knowledge Management 224999 Information and Organisation Professionals This occupation group includes Information and Organisation Professionals not elsewhere classified.

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